Help - Frequently Asked Questions

Click on the item below that most closely matches your situation.
You first need to apply as a verifier. Upon submitting your application, you will receive an e-mail with a link allowing you to verify your e-mail address. After your e-mail address has been verified, our customer service team will review your application and approve or decline your request.

We'll notify you as soon as you are able to log in and begin running verification requests.
First, make sure you have a PIN from your employer. You may need to contact your supervisor or Human Resources department. Using that, you can register as an employee. You'll have immediate access to the system to set your preferences and obtain your own verification report(s) on yourself.
First, make sure you have a PIN from your employer. You may need to contact your supervisor or Human Resources department. Using that, you can register as an employee. You'll have immediate access to the system to set your preferences and obtain your own verification report(s) on yourself.
At this time, we only honor faxed verification requests from government agencies. Send these requests on appropriate letterheads to (614) 495-0225. Requests from non-government agencies will direct you back to this website.

If you are not representing a government agency, you'll need to apply as a verifier first and conduct your verification requests through the website.
Feel free to contact us! We'll get back to you as soon as possible.